Jul
Have you ever noticed the quality of service when you go to a fancy restaurant? The restaurant staff all give an excellent level of service, and they are very polished in their manners and grooming. Many staff members that we don’t even come into contact with a big contributors to a restaurant’s success.
Approximately one-third of adults have been employed in some type of restaurant at some time in their life. The food and restaurant service sector grows approximately 12 percent each year providing about 1.9 million which 47,000 of those are management level positions.
Most people in the restaurant business get their skills through their own experience in the job but there is an advantage if you have formal training in the industry. Restaurants do look for employees who do have the training and experience and the financial benefits are better for those who do have the training in the restaurant business.
There are many areas to be employed in the food and restaurant industry such as human resources, marketing, food technology, customer relations or even in the business or accounting area. Hospitality Management colleges or schools offer courses in any of these fields but someone with business education and management skills could also fit in. These courses run anywhere from 2 – 4 years which include the area you want to specialize in. Some schools also offer interships and co-op courses. Some people get their training from a particular restaurant’s own training courses. This is a great way to learn the skills and get the required experience at the same time.
There are many different areas to consider working in if you train in the restaurant and hotel industry such as administration, culinary services, hotel maintenance and marketing. A manager’s duties besides learning different functions of all the departments including the kitchen, bar and banquet services, also includes the hiring of employees and the overseeing of them. This industry also requires housekeeping staff who are usually required to work shifts which are suited to a person who can work under these conditions. There are also many important positions just in the kitchen in the restaurant such as the food and beverage manager, chef or overseeing the other kitchen staff.
When working in the hotel and restaurant industry, you need to be dedicated and give your best level of service whether you’re in management or working for management. Customer service requirements are always high when working with the public and this is why you should always be polite, clean and tidy. Always give your best level of service and keep the customer happy so they want to return to the establishment and will tell others about its success.
Always show off your great personality if you’re working with the public. This will help to form a great relationship with your customers. If the hospitality industry appeals to you and are thinking about a career in it, there are many great schools to choose from and many great places to work which could be close to home or around the world. It could take you anywhere you would like to be!